Articles

Can I add additional IPs to my VPS?

We allow ordering additional IPv4 addresses in the following locations: Dallas, Texas Miami,...
ExtraVM - Review Us

If you enjoy our service please consider leaving a review on one of the websites below. You can...
ExtraVM - Windows Server VPS

ExtraVM allows customers to install Windows operating system on their VPS, however we do not...
ExtraVM Looking Glass Directory

Below is a list of all of our looking glass servers, which can be used to test network routes,...
How our DDoS protection works

[Updated February 23, 2023] Here at ExtraVM we use various network and DDoS protection providers...
IP Management

Our IP Management page lets clients change key features to the DDoS protection and network...
Is ExtraVM GDPR Compliant?

Are we GDPR compliant? ExtraVM is a company based in the United States, since we store your...
Is nested virtualization enabled?

All VPS at ExtraVM support nested virtualization and is enabled by default for all servers...
Non-Profit Website Hosting

ExtraVM provides free or discounted hosting services for non-profit organizations. If you operate...
Operating System Options

We offer a variety of operating systems which can be installed automatically on your VPS with a...
SolusVM "New root password invalid" error

If you're trying to reset your VPS root password via SolusVM and are getting a "New root password...
VPS / Virtual Server Backups

Certain locations managed with our new control panel as of March 2022 include free manual or...
VPS Bandwidth Policy & Overages

Below is bandwidth overage policy and pricing for each location. Please note that we may limit...
VPS Manager Screenshots

We have two VPS control panels for our services: VirtFusion (Our new control panel, deployed...
VPS Server Management

ExtraVM provides an optional, paid management service for virtual server clients. With this...
VPS with RouterOS Cloud Hosted Router

If you're looking to use MikroTik's Cloud Hosted Router OS (https://mikrotik.com/download) on our...
What hardware do you use?

We use a variety of hardware at ExtraVM, and upgrade occasionally to provide improved quality of...
What payment methods do you accept?

We try to give access to our services to anyone in the world, so we accept dozens of payment...
What ports are blocked on VPS?

Last revised May 24, 2023. We block the following ports on our VPS. You can contact us to...
Why does my VPS show less RAM than assigned?

If you purchase a VPS and your free -m output or available memory from utilities shows less max...
Windows Server - No network interface or disk during install (SolusVM)

Note (2023): This is for SolusVM control panel, our old panel which we do not use any longer. Our...
Can I upgrade or downgrade my server plan?

Yes. For upgrades, you will be billed a prorated price that is for the remainder of your current...
AliPay DDoS Protected VPS

ExtraVM accepts AliPay payment method for all virtual server hosting and game server hosting....
Can I delete my account?

Users can request that their billing account data be removed from our system 30 days (1 month) of...
Can I use my own ISO on VPS?

At ExtraVM we provide mountable Netboot.xyz ISO which lets you network install any common Linux...
Change billing panel language to English

If a link is clicked in search engine results it might be indexed in another language, click the...
Change your Minecraft / Multicraft control panel password

If you lost your Minecraft control panel password (https://mc.extravm.com) you can change it from...
Does ExtraVM take backups of my server?

For some services we do take included, free backups of client servers, however we don't run these...