Support response times may temporarily be slower than normal
Utah Server Downtime

Hi all,About three days ago, April 4th, 2021, the datacenter that we use in Utah for some (roughly 20%) Minecraft servers went down due to a fire, which caused water damage to servers and their equipment. Since then our servers with them have been inaccessible and client services have been offline. We are still waiting for more details or an ETA ... Read More »

8th Apr 2021
Service descriptions and invoice cancel feature

We've added two features for convenience to our client area. When you create an invoice to add funds to your account balance (via Billing -> Add Funds), you can now cancel the invoice on your end from the invoice page if you decide not to pay it. You can now add a description to services, this should help some people who have many services ... Read More »

12th Feb 2021
Join a Raffle!

If you're a client with an active service with us, you can participate in raffle giveaways to get items, gift cards, or account credits. We plan to do a f few each month.

Login to the client area here, click the "Hello, Name!" link at the top right of the client area, then click "Join Raffle"

26th Apr 2020

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