Users can request that their billing account data be removed from our system 30 days (1 month) of inactivity. The account must have no active services and no payments within the previous 30 day period.
Most Popular Articles
SolusVM "New root password invalid" error
If you're trying to reset your VPS root password via SolusVM and are getting a "New root password...
Is ExtraVM GDPR Compliant?
ExtraVM is a company based in the United States, however, from the basic understanding of the...
Is nested virtualization enabled?
All of our servers are enabled for nested virtualization, however you must open a support ticket...
Windows Server - No network interface or disk during install (KVM VPS)
By default our platform uses Virtio drivers for virtual machines, as we only officially support...
VPS Manager Screenshots
We have two VPS control panels for our services: SolusVM (Our original control panel, in use...
