Users can request that their billing account data be removed from our system 30 days (1 month) of inactivity. The account must have no active services and no payments within the previous 30 day period.
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SolusVM "New root password invalid" error
If you're trying to reset your VPS root password via SolusVM and are getting a "New root password...
Does ExtraVM take backups of my server?
For some services we do take included, free backups of client servers, however we don't run these...
Change billing panel language to English
If a link is clicked in search engine results it might be indexed in another language, click the...
Can I upgrade or downgrade my server plan?
Yes. For upgrades, you will be billed a prorated price that is for the remainder of your current...
AliPay DDoS Protected VPS
ExtraVM accepts AliPay payment method for all virtual server hosting and game server hosting....
