Articles

Can I add additional IPs to my VPS?

We generally do not allow ordering of multiple IPv4 addresses for a single VPS. In a case where a...

ExtraVM - Review Us

If you enjoy our service please consider leaving a review on one of the websites below. You can...

ExtraVM - Windows Server VPS

ExtraVM allows customers to install Windows operating system on their VPS, however we do not...

ExtraVM Looking Glass Directory

Below is a list of all of our looking glass servers, which can be used to test network routes,...

How Our DDoS Protection Works

Most of our services use multiple layers of traffic filtering to mitigate DDoS attacks. Below is...

IP Management

Our IP Management page lets clients change key features to the DDoS protection and network...

Is ExtraVM GDPR Compliant?

ExtraVM is a company based in the United States, however, from the basic understanding of the...

Is nested virtualization enabled?

All VPS at ExtraVM support nested virtualization and is enabled by default for all servers...

Non-Profit Website Hosting

ExtraVM provides free or discounted hosting services for non-profit organizations. If you operate...

SolusVM "New root password invalid" error

If you're trying to reset your VPS root password via SolusVM and are getting a "New root password...

VPS / Virtual Server Backups

Certain locations managed with our new control panel as of March 2022 include free manual or...

VPS Bandwidth Policy & Overages

Once a VPS goes over its monthly allocated bandwidth, the server will be automatically suspended,...

VPS IP Address Change

As of August 2022, we charge a $10 USD fee for IPv4 changes on VPS. This is to prevent abusive...

VPS Manager Screenshots

We have two VPS control panels for our services: SolusVM (Our original control panel, in use...

VPS Server Management

ExtraVM provides an optional, paid management service for virtual server clients. With this...

What hardware do you use?

Here you can find a list of general hardware that we use across all of our services and...

What payment methods do you accept?

We try to give access to our services to anyone in the world, so we accept dozens of payment...

Windows Server - No network interface or disk during install (KVM VPS)

By default our platform uses Virtio drivers for virtual machines, as we only officially support...

Can I upgrade or downgrade my server plan?

Yes. For upgrades, you will be billed a prorated price that is for the remainder of your current...

AliPay DDoS Protected VPS

ExtraVM accepts AliPay payment method for all virtual server hosting and game server hosting....

Can I delete my account?

Users can request that their billing account data be removed from our system 30 days (1 month) of...

Can I use my own ISO on VPS?

At ExtraVM we provide mountable Netboot.xyz ISO which lets you network install any common Linux...

Change billing panel language to English

If a link is clicked in search engine results it might be indexed in another language, click the...

Change your Minecraft / Multicraft control panel password

If you lost your Minecraft control panel password (https://mc.extravm.com) you can change it from...

Does ExtraVM take backups of my server?

For some services we do take included, free backups of client servers, however we don't run these...

Difference between KVM and OpenVZ VPS?

If you're looking at our VPS plans and are wondering whether you should choose OpenVZ or KVM,...