When you order an ARK Survival Evolved server from us, your server will be allocated three ports to use. One for the game port, one for query port, and one for rcon. By default the query and rcon port are not configured, therefore you will need to use the last two ports to assign to query and rcon. If the query port is not set, or is set incorrectly and is set as the primary game port, you will not be able to connect in-game.

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