If you have a web hosting account with us and want to connect it to your mail client or to a web software to send emails, use the following information.

Dallas, Texas Web Hosting (SPanel):

Incoming Mail:
Host: webusa1.extravm.com (or "mail.yourdomain.com")
IMAP Port: 143 (STARTLS)
IMAP Port: 993 (SSL)
POP3 Port: 995

Outgoing Mail:
Host: webusa1.extravm.com (or "mail.yourdomain.com")
SMTP Port: 587 (STARTLS) - Recommended
SMTP Port: 465 (SSL)

Germany, EU Web Hosting (SPanel):

Incoming Mail:
Host: webeu1.extravm.com (or "mail.yourdomain.com")
IMAP Port: 143 (STARTLS)
IMAP Port: 993 (SSL)
POP3 Port: 995

Outgoing Mail:
Host: webeu1.extravm.com (or "mail.yourdomain.com")
SMTP Port: 587 (STARTLS) - Recommended
SMTP Port: 465 (SSL)

Username: youruser@yourdomain.com
Password: The password you entered when creating the mail account

It's recommended to use our server hostname instead of your domain when connecting.

Want to check your domain DNS records for validity?
Use our mail DNS record check tool to verify your domain has A record, SFP record, MX record, and TXT records for DMARC, DKIM, etc. which are required for working email.
https://extravm.com/mailcheck

 

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